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If you smell natural gas or see downed power lines, leave the area immediately, and then call Delmarva Power at 1-800-898-8042 for electric and 302-454-0317 for gas. This number is available 24 hours a day, 7 days a week.
TTY 1-800-822-1200

If a power line is down:

Do not touch or go near the downed power line. Always assume a power line is energized and extremely dangerous. Keep others away.
Call Delmarva Power at 1-800-898-8042.

If your power is out:

Call Delmarva Power at 1-800-898-8042. Please have your account number available when you call.
Our app may be available even when our website is not. Use the FREE Delmarva Power mobile app to view and manage your account, report your outage, check your restoration status, and more.
Check our outage map to locate your outage and see the progress we’re making to restore power.

For all other inquiries, please contact our Customer Care Center: 1-800-375-7117

  • 7:00 a.m. - 7:00 p.m. Monday through Friday
  • Emergency service is available 24 hours a day.
  • Foreign-language interpreters are available.
  • Our automated phone system is available 24 hours a day to check your account balance, make payments and report outages.