NEWARK, Del. (January 12, 2018) - Last week’s bitterly cold temperatures caused Delmarva Power customer demand for natural gas to soar to record-breaking levels. On January 6, 2018, customer demand for natural gas totaled 196,614 thousand cubic feet (Mcf), surpassing the previous all-time winter daily total of 190,435 Mcf set in January 2003.
“Our customers count on us to deliver the energy they need when they need it most, especially during extreme conditions,” said Gary Stockbridge, Delmarva Power region president. “Our electric and natural gas systems continue to perform well and our ongoing investments in both systems allow us to provide the reliable energy service our customers expect.”
To reduce the impact that extreme temperatures can have on monthly energy costs, Delmarva Power reminds customers to use energy as efficiently as possible. Here are a few tips:
Natural gas remains one of the most affordable home-heating fuels, which also makes it one of the most desirable for residential and commercial customers. Delmarva Power is committed to meeting the growing demand for natural gas, which includes investing in expanding infrastructure to serve new customers. Customers interested in switching to natural gas should visit delmarva.com.
Colder weather and increased energy use can sometimes be a challenge. Customers who may be struggling to make a payment should contact Delmarva Power as soon as possible at 800-375-7117. There are many helpful programs, such as the Low-Income Home Energy Assistance Program (LIHEAP) which provides grants that customers can use to pay their monthly heating bill. Most importantly, customers don’t have to pay the grant back. Here are some important details about LIHEAP: